Privacy Policy

Last Updated: 30 September 2026

WA Car Removals respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store and protect your information when you visit WA Car Removals, contact us, request a quote, or use our vehicle removal services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Your name
• Phone number
• Email address
• Pickup or vehicle location
• Vehicle make, model and year
• Vehicle registration details
• Information about the condition of your vehicle
• Details you provide when requesting a quote
• Any other information you voluntarily submit through our website, phone, email or other communication channels

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and quote requests
• Contact you about your vehicle
• Arrange vehicle inspections, removals or pickups
• Provide and improve our services
• Confirm vehicle and pickup details
• Communicate with you about your enquiry or service
• Maintain business and service records
• Improve our website and customer experience
• Detect, prevent or address security and technical issues
• Meet applicable legal and regulatory requirements

We do not collect personal information unless it is reasonably necessary for our business activities or for providing our services.

3. How We Collect Information

Information may be collected when you:

• Complete a form on our website
• Request a quote
• Call or contact us directly
• Send us an email
• Provide vehicle or pickup information
• Communicate with us through other available channels
• Browse or interact with our website

4. Website Cookies and Analytics

Our website may use cookies and similar technologies to help the website operate correctly, understand website traffic and improve user experience.

We may use third-party analytics, advertising or tracking services where appropriate. These services may collect information about how visitors interact with our website.

You can adjust cookie or browser settings through your device or browser. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share relevant information with trusted service providers where reasonably necessary to operate our business or provide services to you.

For example, information may be shared with providers involved in:

• Website hosting and maintenance
• Website analytics
• Communication services
• Advertising and marketing
• Technology and IT support
• Vehicle removal or related service arrangements

We may also disclose information where required or permitted by Australian law.

We do not sell your personal information simply for the purpose of selling it to third parties.

6. Protecting Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no website, online form or electronic transmission can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured communication channels unless it is necessary.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business records, resolve disputes, provide services, or meet applicable legal obligations.

When information is no longer required, we may securely delete or de-identify it where reasonably practicable.

8. Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before processing a request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of websites operated by third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Children's Privacy

Our services are intended for a general audience and are not specifically directed towards children. We do not knowingly collect personal information from children where such collection is not appropriate or permitted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal requirements.

The latest version will be published on this page with the updated date.

12. Contact Us

If you have questions about this Privacy Policy, want to access or correct your personal information, or have a privacy-related concern, please contact WA Car Removals.

WA Car Removals
Perth, Western Australia
Phone: 0422 622 617
Website: https://www.wacarremovals.com.au/

We will consider and respond to privacy enquiries within a reasonable period.

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